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Here are ways to file a complaint when you didn't receive Aadhaar card

With the passage of time, the relevance of Aadhaar has been increasing. It has become one of the most important documents for any Indian citizen to conduct day-to-day financial business. On Saturday, the government has approved NRIs (Non-resident Indian) to get their own Aadhaar number after coming to India. It was first proposed by Finance Minister Nirmala Sitharaman in Budget 2019. Now Aadhaar card to NRIs having Indian passports will be issued after they arrive in India. Earlier it used to take 180  days for an NRI to get the Aadhaar card. 

It may be noted that from filing an income tax return (ITR) to applying for a permanent account number (PAN), Aadhaar number is mandatory. If you have already applied for Aadhaar or facing any problem in Aadhaar updation, you can file a complaint regarding the same on the Unique Identification Authority of India's (UIDAI) website.

It is mandatory to provide the enrolment ID at the time of filing complaint if it is related to the non-generation of Aadhaar. However, in case it is related to the enrolment agency or operator, then you don't have to provide the enrolment ID. If you have any other complaint, then you can call on their toll-free number i.e. 1947 or alternatively, send an email at

Step-by-step process to file a complaint on UIDAI's website

Visit UIDAI's website

Go to UIDAI's official website-

Select 'File a complaint'

Now under the 'Contact & support' tab, click on 'File a complaint' option. Doing so, a new webpage will open on your screen.

Enter your details

On the new webpage opened, enter the details such as 28-digit enrolment ID, name, mobile number and email ID. Also, you have to enter your postal code and selectyour village, town or city.

Select the type of complaint

Now, select the type of complaint and category of complaint from the drop-down menu. In 150 character limit, you will also have to write about your concern. It should not exceed the character limit. Enter the provided captcha for the verifcation and click on the 'Submit' tab.
Check the status of your filed complaint

If you wish to check the status of your filed complaint then from UIDAI's website, under 'Contact and support'tab click on 'Check Complaint Status'. Enter the complaint ID generated while filing the complaint and then enter the captcha code. Clicking on the 'Check Status' will display the status of your complaint on the website. 

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  1. My registered mobile not in working I want to change my new no 8004496706


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