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Know how to spot a fake text message from the bank - Here are ways

Online fraud is at its peak in India with a plethora of digital transactions and services provided by banks, financial institutions, and other sources. It has become very important
to pay caution while making online transactions and seeking online services from different merchants.

These frauds can be avoided to a great extent if the account holder is attentive and aware. ICICI Bank, in an email to its customers, has shared three tips to keep away from banking frauds.

ICICI Bank has shared three tips that can help one identify:

Type 1 from sender BP-BeanYTM: Your KYC has been successfully updated. You are now eligible for a cashback of Rs 1,300. Claim your cashback visit, http://311agtr

ICICI Bank: KYC does not earn you rewards. This is clearly fake. The link in the fake message above, looks fake too.

Type 2 from sender Y-Cash: Congratulations, your account has been credited with Rs 3,30,000. Please fill in your details at to process it.

ICICI Bank: No company ever offers such high amounts of cash for free and the link in the message above, looks fake too.

Type 3 from sender Your IT Refund has been initiated. Today is the last day to claim it. Visit http://itr.trn./toref

ICICI Bank: Note the questionable sender ID. See how they are faking urgency.

Earlier, the State Bank of India had also alerted its customers to be alert and not fall for any misleading and fake messages while using online banking:

Let us look at the points raised by India’s largest public sector bank, SBI:

Use your hand to cover the keypad while using an SBI ATM card at the ATM or POS Machine.

Never share your SBI pin /card details with anyone

Never write the SBI pin on your card

Do not respond to text messages, emails, or calls asking for your pin or card details.

Do not use numbers from your birthday, phone, or account number as your pin

Dispose of or safely put away your transaction receipts

Look for spy cameras before you start your transaction

Beware of keypad manipulations, heat mapping, and shoulder surfing while using the ATM or POS machine

Make sure to sign up for SBI online transaction alerts

How to file a complaint on National Cyber Crime Reporting Portal:

In order to file a cyberfraud complaint, you need to visit Cyber Crime Portal ( and click on 'Report other Cyber Crime' and then 'File a complaint' option. It is imperative to provide correct and accurate details while filing a complaint about prompt action. In case of an emergency, you are advised to contact local police. The national police helpline number is 100. 


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