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Here's how much SBI charges for a failed ATM transaction

State Bank of India revised its ATM withdrawal rules with effect from 1 July. According to the bank website, in metro cities, SBI allows 8 free transactions to its regular savings account holders to transact in a month. Beyond this, customers are charged on each transaction.

A customer is allowed 8 free transactions from their savings account each month. These include free transactions from 5 SBI ATMs and 3 ATMs of any other bank. Non-metro cities get 10 free ATM transactions, in which 5 transactions can be made from SBI, while 5 from other banks ATM.

In case of a failed transaction, the bank will charge a fee of  Rs 20 plus GST due to insufficient balance.

SBI ATM cash withdrawal with OTP

SBI offers a safe way to withdraw cash over Rs 10,000 across all SBI ATMs. This new facility, which was introduced on January 1, 2020, allows ATM cardholders to withdraw cash with the help of a one-time password (OTP) across all SBI ATMs from 8 PM to 8 AM.

Earlier, the bank had given some safety mantras to its customers on ways to keep their money safe. These include:

  1. Memorise your PIN. Do not write it down anywhere and certainly never on the card itself. 
  2. Your card is for your own personal use. Do not share your PIN or card with anyone, not even your friends or family 
  3. Use your hand to cover the keypad while using the ATM card at the ATM or POS machines. Stand close to the ATM machine. 
  4. Do not respond to text messages, emails or calls asking for your call details or PIN. 
  5. Do not take help from strangers for using the ATM card or handling your cash. 
  6. Dispose of or safely put away your transaction receipt. 
  7. Don not use numbers from your birth date, phone numbers or account numbers as your pin. 
  8. Look for spy cameras before you begin your transaction.  
  9. Beware of keypad manipulation, heat mapping and shoulder surfing while using the ATM or POS machines. 
  10. Make sure for signup for transaction alert. 
  11. Opt for an OTP-based cash withdrawal system to safeguard yourself from unauthorised transactions.   


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